Block & Estate Management

Block & Estate Management


Block & Residential Management is our core business and we have established a reputation for being professional, reliable, and proactive, whilst at the same time adopting a flexible approach to the properties under our management.

Block management is a specialised area within property management, focusing on the comprehensive care of residential blocks. This includes everything from routine maintenance and financial oversight to ensuring legal compliance, all with the aim of maximising the investment for property owners.


Located in central Manchester, Northmode specialises in simplifying estate and block management throughout the Northwest UK. Our aim is to make the process as straightforward as possible, leveraging our deep understanding of the region to expertly managing properties across Manchester, Liverpool, Cheshire, Salford and Stockport. We provide custom solutions that address the unique needs of each area.


Committed to delivering cost-effective solutions for residents, lessees, and freeholders, we prioritise transparency in all our dealings. This ensures that every block under our management is handled with clarity and trust.


What sets Northmode apart is our approach—we aim to be a partner, not just a service provider. We understand that every block has unique needs, so we tailor our management style accordingly, offering the flexibility and personal touch that each property deserves.


We pride ourselves on building strong relationships with residents, as demonstrated by our work across many of our sites in the Northwest. These relationships, built on trust and rapport, are a key value we offer to all those we work with.

What do we do that is different and better?


It’s simple: we manage your property as if it were our own.

With our proactive approach, landlords and property owners can feel confident and at ease, knowing their property is being expertly managed and well cared for every step of the way.

1. Personalised Service

We understand the unique needs of every block and our approach is not one-size-fits-all; instead, we pride ourselves on offering tailored solutions to address the specific requirements of your block.

2. Rapid Response Times

Delays can cost time and money and lead to huge frustration from a property owner’s perspective, so we carefully measure our response times, whether it’s to answer an email or phone call from a property owner or leaseholder, or the time it takes to respond to a maintenance problem. We work to high standards in our block management service and want to nip problems in the bud before they get bigger and more expensive.

3. Pro-active Maintenance and Account Management

As part of our routine management, site inspections are a part of everyday life for us and helps to keep an eye out for things that might become problems in the future and help budget appropriately. It’s how we get to know your block inside and out. 

It’s just a standard part of good building and facilities management.

4. Cost-Effective Services and Transparent Communication

We prioritise cost-effectiveness without compromising the quality in services. Additionally, we understand the significance of clear and transparent communication and why it is our priority for concerns to be heard and addressed promptly.

5. We expertly manage and protect your finances

We spend your money carefully, as if it were ours. So, we set credible budgets, and always look for best value for money in our expenditure. We have a reliable roster of quality contractors and workmen who provide a good, value-for-money service.

In addition, service charge funds are held in separate interest-bearing accounts and are verified annually by an external accountant.

6. Out of Hours Support

Northmode provides an out of hours 24-hour support helpline to all of our sites. This commitment to availability reflects our dedication to providing support to our clients, contributing to the peace of mind of residents.

Roles & Responsibilities


  • Duties & Responsibilities

    - Fire alarm testing

    - Health & Safety inspections

    - General service testing

    - Communal area management (bin store, garden, hallways etc)

    - Communal area cleaning

    - Emergency 24 hour helpline

    - Caretaker spot checks

    - Communal area utility bills

    - Repairs and maintenance where required

    - Serve appropriate notices where required

  • Administration & Legal Duties

    - Ground rent collection (if required)

    - Preparation and submission of each block

    -  Manage client and reserve account- 

    - Deal with lessees enquiries

    - Respond to enquiries during sale and purchase of apartments

  • Management

    - Site inspections

    - Planned maintenance schedule

    - Reactive maintenance handling

    - Contractor appointments

    - Utility arrangements

    - Mobilisation and setup

  • Communication

    - Client communication and reporting

    - Resident communication

    - Engagement with Residents 

    - Associations/Steering Groups

    - No call centres

  • Major Works

    - Long term maintenance planning

    - Section 20 process

    - Working with surveyors

    - Managing works projects

  • Insurance

    - Arrange buildings insurance

    - Arrange building revaluations

    - Arrange public liability insurance

    - Arrange employer's liability insurance

    - Handle insurance claims

  • Health & Safety

    - Arrange health & safety and fire risk assessments

    - Risk management

    - Compliance

    - In-house expertise

Management Fees

When it comes to block management fees, we understand that no two residential estates are alike. Which is why our fees are flexible and negotiable to fit the unique needs of your property.


Our block management services are customised just for your estate, considering what really matters, such as:

  • Number of Units: We manage all units with care, whether few or many.
  • Complexity of Management: From simple to intricate, we’ve got you covered.
  • Size of the Development: Big or small, we adapt to your space.
  • Duration of Management: We help you choose the right management period.


At Northmode, our goal is to ensure that your living environment is well-maintained and enjoyable for everyone.

Our Promise to you


Constant Professionalism

We will always work with care, diligence and skill. We care about and take pride in what we do. Our team share's the same values and all want to deliver results for our clients.

Attentive

We take responsibility for our duties and actions. We share and consult on important management matters; from budgets to planned and long term maintenance.

Approachability


We are not a faceless organisation, we work with residents and leaseholders in non-adversarial manner. We are always here to make sure things runs smoothly, so you can get on with other things.

Straightforward & Transparent

We present information in plain language to facilitate the understanding, decision process and the follow up of any management matters.

Start your Property Journey.

Need advice on your estate or block? Call us today for a quick chat to see how we can help you.

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